Applied Infrastructure

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• Fixing problems at the right OSI layer

  Have you ever used the OSI model to aid your troubleshooting? I've been able to use it to help me isolate the causes of problems and focus my troubleshooting to solve problems quickly. Many years ago I encountered a problem that has become a good... Posted Aug 13 2009, 11:46 AM by tslattery with | with no comments Filed under: NetMRI, troubleshooting, Featured, debugging, OSI model, TTL Exceeded

• Presenting at Interop NewYork, Sept 17

  I'm doing my presentation titled Troubleshooting Converged VoIP and Data Networks at Interop New York on September 17 at 1:30pm. The session title is Troubleshooting Converged Networks . It has been a well-received topic at prior VoiceCon shows and... Posted Sep 09 2008, 10:13 AM by tslattery with | with no comments Filed under: NetMRI, voip, troubleshooting, Interop

• VoIP Troubleshooting Visibility

  VoIP troubleshooting is a pretty interesting problem. (See my earlier blog entry regarding my talk at VoiceCon Fall 2007.) There are a large number of tools that look at packets on the wire, or look at the RTCP (Real Time Control Protocol) stream from... Posted Aug 21 2007, 09:19 AM by tslattery with | with no comments Filed under: tools, NetMRI, voip, troubleshooting, voicecon, qos