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• Mean Time to Convince

  I attended VoiceCon Orlando 2009 this week and had the priviledge of participating in three events: Teaching a half-day tutorial on "VoIP Troubleshooting, Monitoring, and Metrics" in which I covered a number of VoIP problems, what their symptoms... Posted Apr 03 2009, 08:48 AM by tslattery with | with no comments Filed under: troubleshooting, Problem management, Featured, MTTC, MTTI, MTTR