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I was doing some research on the costs and causes of network downtime and came across a more recent white paper than the information from 2001 that I had previously found. This paper, The Impact of Network Downtime on Business Today , was done in 2007...
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Some network management systems track reachability by pinging network devices. In fact, at a Networkers a few years ago, the Cisco IT team talked about using 5 second pings to measure network availability (what I prefer to call reachability) in the Cisco...
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My prior post about SLAs described calculation methodologies. But what data must be collected for those calculations and what's a useful calculation methodology? A business with high availability requirements may prefer an SLA that measures connectivity...
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Scott Hogg just did a post on his Network World Blog that mentioned SLAs (Service Level Agreements). It is a very timely article for me because I'm working with a customer who wants to define network SLAs. The task becomes one of selecting an appropriate...
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