I recently changed the NetMRI's password on our ACS server. I changed the credentials in the settings section of the NetMRI and deleted the old ones. Now, the NetMRI is reporting a good portion of our devices not reachable to/from the NetMRI. I verified that I can SSH to these devices from the site...

The NetMRI has unexpectantly lost the ability to log into some of our firewalls via SSH. The errors say: "Permanently added 'xx.xx.xx.xx' (RSA) to the list of known hosts." Then below that message is the output of the NetMRI's failed attempts, "netmri@xx.xx.xx.xx password:...

The users do exist on the local database. I suspect the problem is a corruption of the key somehow, but how to prove? If I paste in the key it works again; at least until the next morning or so.

I have set up TACACS authentication between a Cisco ACS server and NetMRI. Every morning since I've done so, I have been unable to log in. Checking the ACS logs I see: 06/23/2009 08:39:36 Authen failed .. Default Group .. (Default) Key Mismatch .. .. .. 172.26.0.201 .. .. .. .. .. NETMRI NETMRI 06...

I've configured NetMRI as outlined for version 3.0.1 with local user accounts that are authenticated by TACACS+ but even with the "SysAdmin" role defined to the account, the following error message is displayed. 812 Insufficient Privilege The Authentication Server user account entered is...