SNMP Walk Procedure Thank you for helping us to support new network devices in NetMRI *** Background By default, NetMRI gathers data from any device that is identified as a network device (e.g., router, switch, WAP, etc) and that supports the standard SNMP network MIBs, such as the ARP, Switch Forwarding, interface, and route tables. This is known as Basic SNMP Support and allows NetMRI to support a wide range of network devices, including those it has never seen before. NetMRI uses another collection of SNMP MIBs to gather data that is more vendor specific, such as CPU and memory utilization, neighbors, redundant peers, configuration changes and, most importantly, VLAN information. This is known as Full SNMP Support and is usually provided by vendor-specific SNMP MIBs, which means that NetMRI may need to be updated the first time such devices are seen in the field. The process of supporting new platforms begins by performing an SNMP Walk of the platform, which pulls all of the data values that are supported by the device. After analyzing the walk results, Netcordia Engineers can craft the modifications needed to support that platform. The process usually only takes a couple of days and a patch can then be provided that allows any NetMRI unit to provide full support for that platform. *** SNMP Walk Process We greatly appreciate your help with this process and we've tried to make it as convenient as possible, based on the following steps: 1. Download the following Net-SNMP installation package to temporary directory on a Windows-based PC: http://www.netcordia.com/files/net-snmp-5.2.1-1.win32.zip (4.2MB) If you prefer a version for another operating system, please visit http://www.net-snmp.org/download.html for a complete selection of executable and source code distributions. 2. Install the Net-SNMP package on your workstation using the downloaded executable, placing the application in a convenient directory. 3. Launch a Command window from the Windows Start Menu (or select the "Run..." option in the Start Menu and execute "command") and execute the following command line: snmpwalk -v1 -c COMMUNITY IPADDRESS .1 >snmpwalk.txt where COMMUNITY is the community string for your network devices and IPADDRESS is the IP address of the network device being examined. The ".1" value indicates that all of the SNMP MIB values should be collected and written into the designated output file. This process may take a few minutes depending on the number of SNMP values supported by the device and the overall load on the device. 4. Attach the output text file to an email and send it to support@netcordia.com for analysis. If you have any problems with this procedure or would like to know more about the process, please call Netcordia Technical Support at 410-266-6161.