Finance & Banking
Benefits
- Identifies service degradation and fixes problems before customer service is impacted
- Reduces mean time to repair (MTTR) by quickly and easily finding the source of any network problem
- Ensures regulatory and/or internal compliance for all customers simultaneously
- Controls change by automatically identifying any changes on the network
Global Markets Never Sleep—Nor Should Financial Networks
In an industry where countless transactions amounting to billions of dollars take place every second, any level of network degradation can be devastating to financial institutions. And whether it's a small local bank or a multinational securities exchange, 24x7 performance and security are not an option—they're a necessity because the extremely competitive global financial market never takes a break.
According to Credit Card Management, the rates of churn among credit card customers range from 20 to 35% annually, and banks that issue credit cards often lose the opportunity to up-sell/cross-sell to these same customers when they switch cards. Despite efforts to improve customer service as a means of decreasing customer churn and stemming revenue loss, banks and financial services companies are hostage to the performance of their networks. For example, a simple application with a slow response time can have a direct impact on a loan officer or bank teller’s success in signing up a potential customer.
Netcordia Keeps Financial Networks Working ’Round the Clock
IT departments that support today’s 24x7 financial institutions do not have the luxury of planned network downtime, which simplifies the process of accommodating upgrades or network changes. Every minute the network is down, the company may forfeit millions of dollars in missed transactions and lost opportunities. And because financial firms now function around the clock, the IT staff has an even smaller window to make improvements to the network.
Large financial firms today use Netcordia’s solutions to ensure internal compliance, to manage changes, and to keep the business running, while simultaneously making constant improvements to the network infrastructure. Netcordia's award-winning solutions proactively and automatically detect problems so that the foundation of financial business transactions—the network—can continue to function optimally and support your various business goals.