Quality Training

It Doesn't Cost; It Pays!

By Terry Slattery

Knowledge is a powerful tool, and it's always gratifying to hear that the internetwork know-how we have shared with students has helped them advance their careers.

Recently, a graduate of our Introduction to Cisco Router Configuration course, a gentleman named Lefty Frizzell, provided this account of how our,training helped him land a well-paying job.

The following job interview story was told to Bob Lyons, one of our consultant-instructors, by Mr. Frizzell.

Person interviewing Mr. Frizzell:

"Mr. Frizzell, we are impressed with your qualifications. However,we are looking for someone with Cisco Router experience, and we don't see that on your r'esume'. We have 240 routers that we are responsible for, and we need someone that has experience with them."

Response by Mr. Frizzell:

"Au contrare, senor. It would appear that once again my agency has butchered my resume'. I don't have a copy with me right now, but I do have (sound of papers) a certificate fromChesapeake Computer Consultants showing that I received training from them on 2-6 October of this year."

Pause, then Mr. Frizzell adds:

"What would you like to know about [Cisco Router] setup or subnet masking?"

Mr. Frizzell continues relating his story to Bob Lyons:

"You oughta remember the hell we went through getting me to understand [subnet masking]. Result: one happy camper that starts an $80,000-a-year job next Wednesday, based on your training and my strange compulsion to explain subnet masking to all that will listen. Thanks, Bob. I owe you big time. I think the extra time you spent working with me during lunch has really paid off. I'll buy you dinner the next time you're in town."

Mr. Frizzell's experience shows that hands-on training with an experienced instructor who cares about quality is worth the investment. In Mr.Frizzell's case, Bob Lyons, one of our senior instructors, spent extra time during lunch and breaks to make sure that a good understanding of IP subnet masking was imparted to a student who would not give up.

At the spring Cisco Training Partner meeting, we found out that student surveys consistently report that quality of the instructors is the primary training selection criteria. (Training material quality is second.) Notsurprisingly, these two factors are always first and second in survey results.

Attention to quality makes CCCI stand out. This can be seen in our instructors, the equipment used in our classes, our Annapolis Education Center, and our publications. Major firms are now awarding exclusive training contracts to us based on the quality of the classes we hold. These firms are basing their decisions on actual experience.

The reputation we have developed for quality training is resulting in other companies deciding to use CCCI. Our Cisco Internetwork Troubleshooting and Optional CCIE Prep one-day classes have national recognition and attract networking professionals who desire the best possible training.

When you are looking for expert Cisco classes, remember Mr. Frizzell's experience.

A little investment pays big dividends.


Volume 2 Number 1 Table of Contents